Edge Pro On-Boarding Guide

Edge Pro On-Boarding Guide


This guide is designed to assist with the Edge Pro on-boarding process.


  • Device Model: IEI Puzzle
  • Facility Requirements: Available Internet access service with DHCP WAN addressing (see below for Static WAN IP)
  • Existing Big Network Account
  • Existing LAN with IP range

Deployment Planning: Device Placement and Connection

  • Place the Big Network Edge Pro in a secure location with sufficient ventilation. 
  • The Big Network Edge Pro requires the following connections:
    • AC Power
    • One or more WAN Internet connection(s)
      • Connect to RJ-45 #1 or SFP+ #1
    • One or more local LAN connection(s)
      • Connect to RJ-45 #2-6 or SFP+ #2


Step #1: On-Board the Edge Pro to your Big Network Account

Begin the Edge Pro on-boarding process by linking your Edge Pro to your organization. 
  • Sign in to https://portal.bignetwork.com with your credentials.
  • Select your organization.
  • Navigate to “Edge Devices”
  • Click “Add Device”
  • Enter your Device ID and PIN from the Label on your device.
  • Click “Confirm”
  • The device will transition to “Onboarding” then “Online” status.
  • The Edge Pro will apply configuration and updates automatically once online.

Step #2: Define a Cloud Network

Your next step is to create a “Cloud Network”. A Cloud Network is a collection of devices that share a common Layer 2 network. Devices joined to a Cloud Network have complete access to each other. Communication between devices via a Cloud Network is completely secured using encryption. 

  • Navigate to Cloud Networks
  • Click on “Create Network”; a wizard will appear to collect details about your Cloud Network.
  • Provide a Name and Description for your Cloud Network
  • Click “Next”
  • Define an IP Address Pool - An IP Address Pool is used by a Cloud Network to assign IP addresses to devices as they join the Cloud Network. By default, Big Network automatically assigns an RFC1918-compatible address pool. Carefully select this range given the physical ports you connect to on Edge Pro. For our example LAN, pick an unused range of IP addresses from
  • You may change the network address and range if desired.
  • Click “Next”
  • Define access to the Cloud Network - Existing users may be granted access to the Cloud Network, or you may invite users to join by email address.
  • Click “Next”
  • Now finalize
  • To proceed, click “Create”
  • Your Organization is created.
  • To proceed, click “Network”
  • With a Cloud Network defined, you can link Users with Big Apps and real-world network ports with Edge Pro.

Step #3: Bridge Cloud Network to Edge Pro Ports

Connecting physical ports on your Edge Pro to Cloud Networks create the final “gateway” connection needed to extend your physical network to a Cloud Network. 

  • Navigate to “Edge Devices”
  • Select “Configure” next to the Edge Pro you on-boarded in Step #1.
  • Select “Networks” to see configured Networks on the Edge Pro.
  • Select “Edit Config”
  • Select “Create Local Network”
    • Provide the Network a Name.
    • Click “Confirm”
  • Expand the newly created network; select “Connection”
  • In “Connected Cloud Network” select the Cloud Network you defined in Step #2.
  • In “Connected LAN Interfaces” select the physical ports you connected in Step #0.
  • Click “Validate” to validate the configuration.
  • Click the “Pending Changes” gear to review configuration changes.
  • Click “Apply” to Apply the configuration changes.
  • Click “Back”.
  • Click “Config History” to observe the configuration being applied to Edge Pro. When the new configuration’s checkbox turns from Blue to Green, you know the new configuration is applied.

Step #4: Use Big Apps

Once your Cloud Network is defined, you will need to download and install Big Network’s Apps to join your Cloud Networks. 

Step #5: Get to Work

Once you have joined a Cloud Network, you can now access resources available across the network as though you were on the same Local Area Network (LAN). For example, if your Cloud Network address space is, you can access a web server connected to your Edge Pro by going to from any other device connected to the cloud network.

Optional: Static WAN IP Instructions

If your WAN IP addresses are not provided via DHCP, you will need to connect a computer to the Edge to configure static WAN IP addresses prior to on-boarding your device.
  • On initial config connect a computer via an Ethernet RJ-45 cable to ports #2-6 on the Edge.
  • Configure the computer to obtain addressing via DHCP.
  • Navigate to (Review your DHCP’d lease for appropriate subnet; webserver at X.Y.X.2)
  • Find appropriate GigabitEthernet or TenGigabitEthernet interface for use; if the interface is connected with ethernet link, a “Link” checkmark will appear.
  • Click the Pen Icon to edit the interface.
  • Change IPv4 configuration from “Automatic” to “Static”
  • Fill in IPv4 Address, IPv4 Mask, IPv4 Gateway, Primary IPv4 DNS and Secondary IPv4 DNS.
  • Click “Save”
  • Wait for the device to move the “Connected to Management Network” state.

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